Manage your environment with Ivanti Endpoint Manager
We're using Ivanti Endpoint Manager to control our endpoints and provide them with the correct set of applications, pre defined settings …
Ivanti Endpoint ManagerFormerly LANDESK Management Suite
Overview
What is Ivanti Endpoint Manager?
Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
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What is Ivanti Endpoint Manager?
Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
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What is Microsoft Intune?
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM…
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What is Ivanti Endpoint Manager?
Ivanti Endpoint Manager Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
Reviewers rate Support Rating highest, with a score of 8.4.
The most common users of Ivanti Endpoint Manager are from Enterprises (1,001+ employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Ivanti Unified Endpoint Manager, formerly known as LANDESK Management Suite, is a versatile software utilized globally across IT business units for asset management and solving remote support issues. It offers a wide range of features such as patching, software distribution, imaging, monitoring, and inventory management. Users benefit from improved support capabilities and better response to vulnerability attacks. The software enables efficient remote deployment of software/images, troubleshooting, and quick management of thousands of computers across different locations. Additionally, it provides additional functionality for asset management, reporting, and system administration. While some users have mentioned the higher cost and learning curve involved in ticketing conventions, overall, Ivanti Unified Endpoint Manager proves effective for managing assets, distributing software, standardizing imaging, and enhancing security measures.
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Users recommend opting for the self-hosted version of Ivanti instead of the cloud version, as it provides more control and flexibility in managing IT assets and processes.
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Reviewers suggest implementing regular updates and patches to ensure smooth and secure software performance. Applying these updates has resulted in significant improvements in stability and reliability of the IT infrastructure.
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Customers recommend leveraging Ivanti's integration capabilities with other systems and tools. By integrating Ivanti with existing IT management solutions, users have streamlined workflows, improved efficiency, and gained better visibility into their IT operations.
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Reviews
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January 28, 2021
UEM by Ivanti: You didn't know so much was possible!
Score 10 out of 10
Vetted Review
Verified User
We use [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] to know what we have, where it is, and manage those assets in the field. Patch, Software Distribution, Imaging, Discovery, Monitoring, and Inventory are the main areas we focus on. Other areas that we also use UEM for also include Application Control and Environment Manager but these to me are ancillary and not core functions.
- Patch(Security) is done really well. You can use roll out projects or built-in automation as well as the use of groups and scopes to design pilot and other use cases.
- It takes a solid inventory of what you have of your endpoints and can do an agentless scan as well if you need to collect data that way as well.
- Provisioning is rather simple and even allows you to use other products' software for the image or the built-in if you wish to do so.
- Software distribution works well and has a lot flexibility built into the module.
- MDM has fallen a bit flat, however, with the recent acquisition of MobileIron I believe this will change but as of now there is some of this still built into the product
- The antivirus portion of the product hasn't had much love and could use a bump. It is not bad at all but I would like to see it hit that next level.
- Data Analytics is the most powerful tool inside this platform but it is so hard for people to figure it out that it often goes unused. It needs a good redesign.
- API could use some work.
January 21, 2021
Move over SCCM, Ivanti's EndPoint Manager is the future
Ivanti's Endpoint Manager (EM) offers a wide breadth of features that we use daily from IT Asset Management, Software and OS Provisioning, to Patch Management, as well as our support and troubleshooting software.
- Flexibility - EM is Agent based and supports a wide range of devices/products.
- Reporting - Xtraction is a great tool to dive deep into your environment for real time reporting.
- Patching - Go beyond just Microsoft patches. EM includes a whole slew of third-party patches as well as being able to do custom patches.
- Pricing - Ivanti has made huge strides to simplify pricing, but still has some way to go.
- Reduced ROI without the full suite of products.
- Agent Upgrade and repair can be troublesome
Score 10 out of 10
Vetted Review
Verified User
Ivanti Endpoint Manager is our global solution for inventory, patch management, and software distribution. We also perform remote support activities and are ramping up a central provisioning strategy. Ivanti also ties in to our data warehouse solution and our asset management solution, feeding both with vital information to keep reports and device records up to date.
- Patch management. You can devise multiple patch strategies, automate patching, and really drive your environment to a secure posture.
- Software distribution. There are multiple avenues to take when it comes to distributing software, and Ivanti can support many of them. Their interface makes it easy to build packages, and using their distribution methodology, it is efficient in performing rapid mass deployments.
- Device inventory. Out of the box, Ivanti gathers a lot of information on a device and you can report on nearly anything you want. They also have mechanisms in place to gather additional information from clients that are not standard, enhancing reporting capabilities and allowing you to provide useful data to your customers.
- Patch reporting. Ivanti is still largely user and device centric when it comes to reports. Reporting on patches is still lacking out of the box. Through other tools, we can take the patch data and build the necessary reports, but we should be able to do this with Ivanti natively.
- Documentation. While it has improved, Ivanti is still behind on documentation for their products, especially the smaller add-ons to the main suites. Their employees are willing to help teach on different aspects of the product, but a lot of this information should already be included in documentation.
January 21, 2021
Ivanti manages my endpoints with ease
Score 10 out of 10
Vetted Review
Verified User
We use Ivanti EPM across the entire corporate office and stores. This helps us with patch management, antivirus, and asset information. With EPM we are better able to report and respond to vulnerability attacks and ensure that our devices are protected and functioning properly. EPM also solves an issue with our remote support. Our brick and mortar stores are difficult to access with normal Windows methods because of our network NATing. Having an EPM agent solves this problem and improves our support capabilities.
- Ivanti EPM handles remote control extremely well in the 2018 release. The new from scratch 'Remote Control Web Services' is far more reliable and withstands some pretty malformed network infrastructures. As long as the device has minimal internet or intranet access, you can reach it.
- Apple MacOS support is growing slowly but surely. It is comforting to see the time and effort going into the Ivanti EPM product for a type of device that is becoming more prevalent in the business world.
- Ivanti handles vulnerabilities very seriously. For example, the Spectre and WannaCry problems were almost a non-event for us because we had our automated patching implemented. We are able to successfully have a test, beta, and prod deployment style for patching to ensure that the base OS, as well as our specific applications, do not encounter serious issues when patched. Then, on the other hand, we are not behind on updates and open to vulnerabilities.
- The product's vast use cases and robustness can be its downfall as well in some sense. It can certainly be overwhelming, and in my opinion, requires some form of technical support contract to make sure your questions are answered quickly and tailored to your environment.
- Antivirus has been a struggle with Ivanti EPM with various changes in the industry around Kaspersky and I hope things are settling down soon. It's currently unclear how and when more and more features of their current AV offering will be implemented. It is bare-bones for now after having to start over with leaving Kaspersky behind.
- Because the word 'endpoint' has so many meanings, there are a ton of features in the Ivanti EPM product. Some of them are not the best at what they do and are simply there to get the job done. It would be great to see some functionality sync across their product family.
January 21, 2021
Long Time User's Review
Score 8 out of 10
Vetted Review
Verified User
Ivanti Endpoint Manager is used to reduce the need of onsite visits, collect information on computers for our annual Evergreen, and inventorying software on our computers.
The remote control and distribution features are very powerfully and easy to use for technicians. The ROI from reducing our site visits is 2-3 fold the cost of our licensing. This does not include the other benefits we get from it.
The remote control and distribution features are very powerfully and easy to use for technicians. The ROI from reducing our site visits is 2-3 fold the cost of our licensing. This does not include the other benefits we get from it.
- Remote Control
- Software Inventorying of individual Machines
- Detection of Rogue nodes through scans
- Distribution of Software
- Software Inventorying is sometimes clunky to get what you need
- Package distribution takes a lot of work
March 02, 2019
Endpoint Manager Rocks
IEM server certain areas of our customers production environment and serves as a great alternative as a way to manage, automate tasks like deploying and monitoring software installs on targeted devices and for gathering metrics on device usage among other details. It's an easy to manage product with great support and documentation.
- Ease of management (sysadmin).
- Simple deployment to assets.
- Valuable quantifiable data and reporting tools.
- Broader more granular reporting options.
- More robust security controls, they are great but I believe it could go a bit deeper in certain specific cases.
- Mobile device management dashboard/console could use some improvement.
January 30, 2019
Ivanti Endpoint Manager is great
It is used by various IT departments at our main campus. It addresses the business problem of having to do things physically in person. With this software, we can deploy software/images remotely. We can remote into other PCs and fix a problem without leaving our desk, which allows us to still work on other things if we're updating that PC. It allows us to create sites to group labs into and update an entire lab at once.
- Push software remotely. If someone needs software installed or updated, I can push it without them having to be there as long as the PC is on.
- Imaging remotely. I can image a PC in place without having to bring to back to my office.
- Remoting on to a PC to manually do something that can't be pushed.
- Error codes are not always specific, when you don't know how to troubleshoot them it becomes easier to just do the task manually.
- Better Mac support. While the client has gotten better since becoming Ivanti, there's still room for improvement.
- Improving "My Tasks" section, I was advised not to use this because it can cause tasks to fail.
January 16, 2019
Beneficial Tool for Help Desk and Admins
Score 9 out of 10
Vetted Review
Verified User
We are currently using Endpoint Manager across all of our endpoints company-wide. It has helped us to scan our network and take in all our assets, making it easy to patch company computers and/or install needed software. It solved the problem of finding old or lost assets and we can now track what we have a lot better. Being able to remote into each machine through Ivanti is also helpful to verify the work that has been done. We can also see all kinds of different reports that help other departments know what work is needed to keep the company safe.
- The Patch Management portion of Ivanti Endpoint Manager is great. To be able to group computers together, and to push patches and updates to a test group first is key to making patching successful. Ivanti makes this easy to do.
- The Discovery tool has been great for us. After doing a network scan we were able to find some of our 'lost' assets and can better track what we have on our network.
- It's an added bonus that we can use the console to remote into network machines and verify any work that has been done, or be able to troubleshoot issues with a user.
- Ivanti Endpoint Manager is a complicated program. It seems like there are multiple ways of doing the same thing or it takes me forever to find what I am trying to see or do. It is a useful program, but you'll be spending a lot of time figuring things out.
- Needs to be more user-friendly, to make it a little bit easier to use would go a long way with your customers.
March 12, 2018
Effective Endpoint Management
Many of our customers manage all their users' servers, personal computers, notebooks, tablets and smartphones with LANDESK Management Suite (LDMS) every day across the whole organization.
Ivanti Endpoint Manager (formerly LDMS) integrates several IT disciplines into a single endpoint management suite that speeds up software distribution, simplifies operating system provisioning, ensures software license compliance, provides secure remote control and much more.
- Software Distribution: fast and efficient software distribution / installation, security / virus update
- Operating System Deployment.
- Patch management across mixed network environments.
- No search computers on multiple core servers.
November 02, 2017
LANDesk now Ivanti a beneficial tool for the HelpDesk
LANDesk Management Suite is primarily used as a provisioning, monitoring and management tool within our organization. We have standard images built and deployed to new baremetal computers with LANDesk. We also use LANDesk to update Windows computers and monitor licensing. It is used by a subset of 250 employees. The problem it addresses is a single pane of glass tool to deploy, manage and monitor computers.
- Imaging- using ImageX or another tool you can use LANDesk to scan your network and automatically deploy to bare metal computers when they first connect to the network based on PXE Boot.
- Management- you can use LANDesk to push software applications, windows updates and monitor the inventory of each PC in the system. You can trigger reports based on system changes to ensure your user population is not doing anything out of the ordinary. It also has remote control capabilities to allow your help desk to see what is happening on a user desktop.
- Monitoring- you can use the software license management portion of LANDesk to scan PC's and automatically generate compliance reports based on your thresholds for any software package detected in the environment. It scans both Add/Remove programs as well as the programs folder.
- Configuration can be tedious and takes some time. Once you become familiar with the many aspects of the system it can go faster.
- Setting up software deployment can be frustrating due to unknown system responses given. A better FAQ on return codes would be helpful.
- Setting up automated patching is a long process.
June 23, 2017
Managing through LDMS (aka Ivanti)
We use it to manage clients and distribute software, updates and keep track of our licenses. It also provides remote support functionality for remote assistance for both users within and outside of our network.This is beneficial since we have three locations and traveling salespeople.
- Patch Management - LDMS provides one location to manage all your windows patches, providing a solution for WSUS without the need for an extra hardware.
- Data Analytics - this feature provides a way to manage the lifecycle of your hardware/software from purchase with automated downloads of invoices from supported vendors to retirement.
- SLM - This helps keep track of your software usage and licenses and works well in conjunction with data analytics to provide data on how often a piece is being utilized or underutilized and can automate the harvest process of underutilized software to save on license purchases.
- It would be great if the SLM feature would work in both Chrome & IE. Currently only supported in IE due to the use of SILverlight.
We use LANDesk for inventory collection, software distribution, remote control, and patching across the entire company. It's managed by the desktop support team but various other groups including help desk and various support groups use limited pieces of the suite in their work. We also leverage the Cloud Services Appliance to deal with machines off the internal network.
- Cross platform support - Trying to use the same tool for all platforms can be a challenge but LANDesk does the best I've seen.
- Effective use of inventory data - I was sold on the product the first time I saw the device list in a demo. Tons of information presented right up front that required far too much digging in other tools.
- Great support - From the sales reps to the tech support, I've never really had a bad experience with anyone from the company. Not only are they eager to do whatever they can to make the product effective in your environment, they're always looking for ways to improve as well.
- Mac support - While it's the best I've seen with cross platform support, that doesn't mean they don't have a long way to go to catch up with the functionality of other tools that focus on one specific platform.
- Product coherence - Their core product, the management suite, is great but with every new acquisition the company makes, it seems like there's another product that gets shoehorned into the picture. Making all those disparate pieces work smoothly together is something they're still working on.
- Documentation - They come out with a lot of great features but some are so complicated I couldn't begin to understand the various facets of it all. I realize the days of published manual are long gone but even a PDF covering the major components in detail would be better than having to bump around in the dark until you have to call support for help.
- Software Licensing Management - Every major release seems to completely rewrite this tool but they keep seeming to miss the mark. Lately it's a Microsoft Silverlight program that's very slow and has way too much data to be useful.
- Web Console - The web console is all but unusable. The only way to really work on administration is to use the 32bit console which is great if you're running Windows but a fully featured web console would be much preferred.
July 12, 2016
LDMS, great node management package.
Score 7 out of 10
Vetted Review
Verified User
We use it for device access (remote control), inventory and patch management across all of our customers. Our entire organization uses it in some way. It allows us to quickly manage several thousand computers, laptops and servers across the U.S.
- Remote control is quick, efficient and easy to use.
- Inventory of devices is great. You can query this data and report on it easily and quickly.
- Security patch management is easy to manage with LDMS.
- Their support needs improvement. Their front line support isn't always the most knowledgeable.